Customer Care Programs
Worry-Free Maintenance for Your Home's Plumbing & HVAC Systems
Your home’s climate and plumbing systems require regular maintenance for optimal performance and to avoid costly emergency repairs. By signing up for a Plumbing or HVAC Customer Care Program, you’ll save money by making sure your mechanical systems are properly and professionally maintained.
HVAC Customer Care Program
Register your home’s heating and cooling system with Neffsville’s HVAC Customer Care Program and enjoy these program benefits:
- FREE Peace of Mind Annual HVAC Inspection with Written Report of Findings
- FREE Lifetime Membership After Three Consecutive Years of Paid HVAC CCP Membership
- Expedited & Preferential Emergency HVAC Services
- Waived Trip Fees for HVAC Services
- Preferred Pricing on all HVAC Repairs
- Service Provided by Trained and Highly Qualified Technicians
Peace of Mind Annual HVAC Inspection
Once a year our staff will schedule a Peace of Mind inspection of your home’s heating and AC system. This inspection will give you an accurate determination of your system, identify area of wear and tear on the equipment, and recommend preventive maintenance to extend the life of your system.
Our HVAC Inspection includes:
- Indoor Comfort Level – Check humidity levels in various locations of your home.
- Check for Carbon Monoxide – We sample the air for proper venting.
- Estimate Age & Condition of Equipment – Gives you an idea of what to expect for efficiency and estimated life span.
- Check Integrity of Ductwork & Piping – Make sure all insulation, dampers and valves are in place and operational.
- Label and Tag – All electricals and water shut offs to your house.
- Check Cleanliness of Ductwork – We cut an access panel to inspect the cleanliness. We will refer you to a specialized duct cleaning firm if a cleaning is necessary.
- Check Basement Humidity – This will determine if a dehumidifier should be run.
Our HVAC Customer Care Program is for homeowners in Lancaster County, PA.
Reach out to our customer care team to learn more about how much you can save with our Customer Care Program.
Plumbing Customer Care Program
With our Plumbing Customer Care Program, gain peace of mind that your home’s water and sewer systems are functioning properly. With an annual inspection, reduced costs on maintenance, and preferential emergency calls, you can rest easy knowing that your plumbing is protected by our skilled plumbers.
Program benefits include:
- FREE Peace of Mind Annual Plumbing Inspection with Written Report of Findings
- FREE Lifetime Membership After Three Consecutive Years of Paid Plumbing CCP Membership
- Expedited & Preferential Emergency Plumbing Services
- Waived Trip Fees for Plumbing Services
- Preferred Pricing on all Plumbing Repairs
- Service Provided by Trained and Highly Qualified Technicians
Annual Plumbing Inspection
Once a year, we’ll schedule a free, comprehensive inspection of your home’s plumbing. Our plumber will examine every aspect of the system, looking for leaks in your pipes, lines, drains, and water heater.
This inspection includes:
- Dye Test Toilets – This determines if your toilet has a water leak.
- Inspect Faucets for Leaks – Leaky faucets can waste 200 gallons of water per day.
- Inspect Exposed Water Supply Lines – Uncovers old and deteriorating lines.
- Inspect Washing Machine Hoses – Old hoses can cause major damage and reduce cleaning effectiveness.
- Inspect Sink Piping – To detect corrosion or deterioration.
- Inspect Outside Sill Cocks – Leaks and sill cocks without vacuum breakers can be hazardous.
- Inspect & Tag All Emergency Water Shut Offs – It is important they are easily found and operational.
- Inspect Drain Valve Operation (Water Heater) – The drain valve flushes sediment from the tank and drains water in case of repairs or replacement.
- Test Operation of Emergency Shut Off – In case of an emergency, location and proper operation is important.
- Inspect for Gas Leaks (Gas Water Heater) – Undetected gas leaks are very dangerous.
- Inspect for Water Leaks (Gas & Electric Water Heaters) – Leaks indicate a serious problem.
- Test Water Pressure in House – Incorrect water pressure can cause many problems.
Our Plumbing Customer Care Program is for homeowners in Lancaster County, PA.
Reach out to our customer care team to learn more about how much you can save with our Customer Care Program.